{"id":74277,"date":"2023-04-19T07:49:55","date_gmt":"2023-04-19T05:49:55","guid":{"rendered":"https:\/\/eu.nutramarket.net\/polityka-doreczen-i-zwrotow\/"},"modified":"2023-10-25T14:18:01","modified_gmt":"2023-10-25T12:18:01","slug":"zasady-dorucenia-a-vratenia-tovaru","status":"publish","type":"page","link":"https:\/\/eu.nutramarket.net\/sk\/zasady-dorucenia-a-vratenia-tovaru\/","title":{"rendered":"Z\u00e1sady doru\u010denia a vr\u00e1tenia tovaru"},"content":{"rendered":"<ol style=\"list-style-type: upper-roman;\" start=\"1\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u0160EOBECN\u00c9 USTANOVENIA<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">V rozsahu, na ktor\u00fd sa nevz\u0165ahuj\u00fa tieto Z\u00e1sady, sa uplat\u0148uj\u00fa ustanovenia V\u0161eobecn\u00fdch podmienok.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">DORU\u010cENIE V\u00ddROBKOV<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Doru\u010denie V\u00fdrobkov sa uskuto\u010d\u0148uje prostredn\u00edctvom kuri\u00e9rskej slu\u017eby.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">N\u00e1klady na doru\u010denie sa uv\u00e1dzaj\u00fa pri pod\u00e1van\u00ed Objedn\u00e1vky. Ak nie s\u00fa uveden\u00e9 \u017eiadne n\u00e1klady na doru\u010denie, doru\u010denie je bezplatn\u00e9.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Z\u00e1sielky s V\u00fdrobkami sa \u0161tandardne odosielaj\u00fa do 3 pracovn\u00fdch dn\u00ed odo d\u0148a podania Objedn\u00e1vky (doba spracovania objedn\u00e1vky). \u0160tandardn\u00e9 doru\u010denie sa uskuto\u010dn\u00ed do 3 pracovn\u00fdch dn\u00ed odo d\u0148a odoslania z\u00e1sielky (dodacia lehota). Kuri\u00e9r vykon\u00e1 dva pokusy o doru\u010denie, po ktor\u00fdch m\u00f4\u017ee z\u00e1sielka \u010daka\u0165 na prevzatie z\u00e1kazn\u00edkom na odbernom mieste kuri\u00e9rskej spolo\u010dnosti.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">V pr\u00edpade nedoru\u010denia V\u00fdrobkov Z\u00e1kazn\u00edkovi sa Pred\u00e1vaj\u00faci pok\u00fasi kontaktova\u0165 Z\u00e1kazn\u00edka. Op\u00e4tovn\u00e9 doru\u010denie sa uskuto\u010dn\u00ed na n\u00e1klady Z\u00e1kazn\u00edka. V pr\u00edpade ne\u00faspe\u0161nej z\u00e1sielky m\u00e1 Pred\u00e1vaj\u00faci pr\u00e1vo odst\u00fapi\u0165 od Zmluvy. V takom pr\u00edpade Pred\u00e1vaj\u00faci vr\u00e1ti Z\u00e1kazn\u00edkovi cenu, ak bola zaplaten\u00e1, zn\u00ed\u017een\u00fa o n\u00e1klady na dopravu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Z\u00e1kazn\u00edk je povinn\u00fd skontrolova\u0165 V\u00fdrobky bezprostredne po ich dodan\u00ed, aby zistil, \u010di nedo\u0161lo k ich po\u0161kodeniu po\u010das prepravy. Z\u00e1kazn\u00edk zn\u00e1\u0161a riziko n\u00e1hodn\u00e9ho po\u0161kodenia V\u00fdrobkov po\u010das prepravy. Ak s\u00fa V\u00fdrobky po\u0161koden\u00e9, mus\u00ed Z\u00e1kazn\u00edk bezodkladne kontaktova\u0165 Pred\u00e1vaj\u00faceho. Z\u00e1kazn\u00edk m\u00f4\u017ee tie\u017e nahl\u00e1si\u0165 z\u00e1vadu v r\u00e1mci z\u00e1ruky.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">V pr\u00edpade Z\u00e1kazn\u00edka, ktor\u00fd nie je Spotrebite\u013eom, prech\u00e1dza riziko n\u00e1hodn\u00e9ho po\u0161kodenia alebo straty V\u00fdrobkov na Z\u00e1kazn\u00edka v okamihu odovzdania V\u00fdrobkov prepravcovi.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RETURNS<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">VR\u00c1TENIE PE\u0147A\u017dN\u00ddCH PROSTRIEDKOV<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ustanovenia t\u00fdkaj\u00face sa odst\u00fapenia od Zmluvy a reklam\u00e1ci\u00ed sa nach\u00e1dzaj\u00fa vo V\u0161eobecn\u00fdch podmienkach.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">V pr\u00edpade odst\u00fapenia od Zmluvy je Spotrebite\u013e povinn\u00fd vr\u00e1ti\u0165 obdr\u017ean\u00e9 V\u00fdrobky Pred\u00e1vaj\u00facemu na vlastn\u00e9 n\u00e1klady do 14 dn\u00ed odo d\u0148a uplatnenia odst\u00fapenia od Zmluvy. Vr\u00e1tenie tovaru na dobierku nebude akceptovan\u00e9. Vr\u00e1tenie sa vz\u0165ahuje na v\u0161etky polo\u017eky, ktor\u00e9 Spotrebite\u013e obdr\u017eal od Pred\u00e1vaj\u00faceho, vr\u00e1tane polo\u017eiek, ktor\u00e9 dostal zadarmo ako s\u00fa\u010das\u0165 podanej Objedn\u00e1vky.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Vr\u00e1tenie pe\u0148az\u00ed sa uskuto\u010dn\u00ed do 14 dn\u00ed od prevzatia vr\u00e1ten\u00fdch V\u00fdrobkov od spotrebite\u013ea alebo od potvrdenia o odoslan\u00ed V\u00fdrobkov, pod\u013ea toho, \u010do nastane sk\u00f4r. Vr\u00e1tenie pe\u0148az\u00ed sa vykon\u00e1 na \u00fa\u010det, z ktor\u00e9ho bola platba vykonan\u00e1, alebo na ak\u00fdko\u013evek in\u00fd bankov\u00fd \u00fa\u010det navrhnut\u00fd z\u00e1kazn\u00edkom. Ak \u00fadaje o bankovom \u00fa\u010dte ch\u00fdbaj\u00fa, pred\u00e1vaj\u00faci si ich bezodkladne vy\u017eiada a vr\u00e1tenie pe\u0148az\u00ed sa uskuto\u010dn\u00ed do 14 dn\u00ed od ich poskytnutia. \u00da\u010det, na ktor\u00fd sa finan\u010dn\u00e9 prostriedky vracaj\u00fa, mus\u00ed patri\u0165 z\u00e1kazn\u00edkovi alebo osobe, ktor\u00e1 zastupuje jeho z\u00e1ujmy a je riadne splnomocnen\u00e1.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ak nie je mo\u017en\u00e9 vr\u00e1ti\u0165 platbu sp\u00f4sobom uveden\u00fdm v odseku 4, Pred\u00e1vaj\u00faci vr\u00e1ti platbu rovnak\u00fdm sp\u00f4sobom platnosti, ak\u00fd pou\u017eil Spotrebite\u013e, pokia\u013e Spotrebite\u013e v\u00fdslovne nes\u00fahlasil s in\u00fdm sp\u00f4sobom vr\u00e1tenia platby, ktor\u00fd mu nesp\u00f4sob\u00ed \u017eiadne n\u00e1klady.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">V pr\u00edpade, \u017ee Z\u00e1kazn\u00edkovi m\u00e1 by\u0165 vr\u00e1ten\u00e1 platba z d\u00f4vodu uznania reklam\u00e1cie, Pred\u00e1vaj\u00faci informuje Z\u00e1kazn\u00edka o tom, \u010di pred vr\u00e1ten\u00edm platby Z\u00e1kazn\u00edkovi bude po\u017eadova\u0165 vr\u00e1tenie V\u00fdrobkov. Vr\u00e1tenie pe\u0148az\u00ed sa uskuto\u010dn\u00ed do 14 dn\u00ed odo d\u0148a uznania reklam\u00e1cie alebo prijatia V\u00fdrobkov Pred\u00e1vaj\u00facim. Ustanovenia ods. 2-4 sa uplat\u0148uj\u00fa obdobne.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ak boli predmetom Objedn\u00e1vky okrem V\u00fdrobkov aj Vouchery, povinnos\u0165 vr\u00e1tenia sa vz\u0165ahuje aj na Vouchery.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ol style=\"list-style-type: upper-roman;\" start=\"1\">\n<li style=\"list-style-type: none;\"><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>V\u0160EOBECN\u00c9 USTANOVENIA V rozsahu, na ktor\u00fd sa nevz\u0165ahuj\u00fa tieto Z\u00e1sady, sa uplat\u0148uj\u00fa ustanovenia V\u0161eobecn\u00fdch podmienok. DORU\u010cENIE V\u00ddROBKOV Doru\u010denie V\u00fdrobkov sa uskuto\u010d\u0148uje prostredn\u00edctvom kuri\u00e9rskej slu\u017eby. N\u00e1klady na doru\u010denie sa uv\u00e1dzaj\u00fa pri pod\u00e1van\u00ed Objedn\u00e1vky. Ak nie s\u00fa uveden\u00e9 \u017eiadne n\u00e1klady na doru\u010denie, doru\u010denie je bezplatn\u00e9. Z\u00e1sielky s V\u00fdrobkami sa \u0161tandardne odosielaj\u00fa do 3 pracovn\u00fdch dn\u00ed odo d\u0148a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-74277","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.nutramarket.net\/sk\/wp-json\/wp\/v2\/pages\/74277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.nutramarket.net\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.nutramarket.net\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.nutramarket.net\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.nutramarket.net\/sk\/wp-json\/wp\/v2\/comments?post=74277"}],"version-history":[{"count":3,"href":"https:\/\/eu.nutramarket.net\/sk\/wp-json\/wp\/v2\/pages\/74277\/revisions"}],"predecessor-version":[{"id":109871,"href":"https:\/\/eu.nutramarket.net\/sk\/wp-json\/wp\/v2\/pages\/74277\/revisions\/109871"}],"wp:attachment":[{"href":"https:\/\/eu.nutramarket.net\/sk\/wp-json\/wp\/v2\/media?parent=74277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}